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About the Hotel

11 Jalan Sultan Ismail, Kuala Lumpur, 50250

Perfect

9.0

9.2

/10

4.8

4.5

“The hotel is conveniently located near major attractions like Kuala Lumpur Tower and Petronas Towers.”view full review

5-star luxury urban retreat in Kuala Lumpur

Amenities

Shangri-La Kuala Lumpur offers 662 rooms and suites, providing guests with the largest room inventory in the city. The hotel includes various dining outlets such as Shang Palace for Cantonese cuisine, Lemon Garden for international fare, and Zipangu for Japanese delicacies. Additionally, the hotel features a luxurious spa with a variety of holistic treatments and a health club equipped with modern fitness equipment.

Rooms

The hotel provides multiple room types tailored for comfort and practical use, including the Premier Selection Suite which spans 80 square meters. Each room is designed with modern amenities, plush furnishings, and captivating views of the city or gardens. Family-friendly suites come with special children's amenities and a designated kids' play area for added convenience.

Location

Shangri-La Kuala Lumpur is positioned strategically near Kuala Lumpur's Golden Triangle, just minutes away from prominent landmarks like the Petronas Twin Towers and Suria KLCC. The hotel is a short distance from various shopping centers, restaurants, and cultural attractions. It also offers a complimentary shuttle bus service to nearby locations for easy exploration.

Wellness

The Spa at Shangri-La provides a range of treatments aimed at relaxation and rejuvenation, including signature massages and detoxifying therapies. Guests can access the health club, which is equipped with the latest cardio and strength training equipment. Additionally, the hotel offers outdoor spaces, including water gardens, for tranquil outdoor experiences.

Dining

Dining options at Shangri-La Kuala Lumpur range from casual to fine dining, catering to diverse culinary preferences. Guests can enjoy a sumptuous buffet at Lemon Garden featuring a variety of local and international dishes. Shang Palace specializes in authentic Cantonese cuisine, while Arthur's Bar & Grill offers a relaxing setting for signature cocktails and gourmet meals.

Highlights

Location: near Kuala Lumpur's Golden Triangle

Wellness: The Spa at Shangri-La

Dining: Shang Palace for Cantonese cuisine

Rooms: Family-Friendly Suites with designated play area

Business: Modern conference facilities for events

Transportation: Complimentary shuttle bus service

Select your room type

Shangri-La Kuala Lumpur offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room
2 persons
37 sq. feet
1 King-size bed
Air conditioning
Shower
room details
Premier Room
2 persons
32 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Executive Twin Room
2 persons
39 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Exquisite Culinary Experience

“The dining options at Shangri-La Kuala Lumpur are truly excellent. I had the pleasure of enjoying gourmet meals at Lemon Garden, where the roasted duck was the highlight of my breakfast. It was marinated and cooked to perfection, so juicy and tender. Each meal was a delight, showcasing the talent of their really good chefs.” read full review

Fun-Filled Family Activities

“My family had an amazing time during our stay, particularly thanks to the fantastic amenities for children. My daughters loved the kids' tent in our family room, which provided them with their own cozy space. Additionally, the hotel organized numerous activities that kept them engaged throughout our Chinese New Year holiday.” read full review

Relaxing Spa Retreat

“During my visit to Shangri-La, I indulged in their spa services that offered a perfect retreat from the hustle and bustle. The tranquil atmosphere and expert therapies made my experience nothing short of rejuvenating. It was the ideal way to unwind after a day of exploring.” read full review

Luxurious Room Comfort

“The accommodations in Suite 2401 were nothing short of lovely. The rooms were spacious, elegantly decorated, and impeccably clean. I particularly appreciated the thoughtful little touches throughout the suite that contributed to an overall experience of luxury and comfort.” read full review

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Sports trainer

Guest Parking

Electric kettle

Services

Free shuttle service
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Plunge pool
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Shangri-La Kuala Lumpur Location

11 Jalan Sultan Ismail, Kuala Lumpur, 50250

Getting around

City Centre
Kuala Lumpur 34 min · 1.7 mi
Airports
Sultan Abdul Aziz Shah (SZB) 41 min · 16.8 mi
Kuala Lumpur International (KUL) 95 min · 39.2 mi
Train
Ampang Park Station 20 min · 1.0 mi
Old Kuala Lumpur Railway Station 27 min · 1.4 mi
Underground
Bukit Bintang 12 min · 3300 ft
Merdeka 18 min · 5000 ft